Service Acknowledgment

Before your Service is activated, you confirm the points below. These acknowledgments are presented at signup and form part of your Terms of Service. They make clear who is responsible for what.

1. Customer-initiated only

   ProReach sends messages only in reply to people who call my business line. I will not request, or use the Service to send, unsolicited or promotional messages.

2. Number ownership

   The phone number connected to the Service belongs to my business, and I am authorized to use it.

3. I am the sender of record & responsible for consent

   Messages are sent in my business's name and on my behalf. I am responsible for any consent required by law — including the Telephone Consumer Protection Act (TCPA) — from the people who receive them.

4. Message content

   I approve the message templates and tone used on my behalf, and I confirm they accurately represent my business and are not misleading.

5. I honor opt-outs

   I will not direct the Service to message anyone who has replied STOP, and I accept that the Service enforces STOP automatically.

6. Compliance

   I will comply with applicable laws and carrier requirements, including A2P 10DLC / toll-free rules, the TCPA, and CAN-SPAM.

7. Indemnification

   I agree to indemnify ProReach for claims arising from my breach of these acknowledgments, consistent with the Terms of Service.

8. ProReach's role

   ProReach provides the technical platform and the setup work on my behalf. This does not replace my legal responsibility as the business owner and sender of record.